I spoke to the Product Manager of RTX by phone today, regarding some remaining issues in the DualPhone.:
1) Thanks to my letter they started to investigate about the CallerID problem and found out that there are 2 different Caller ID systems in New Zealand and they only were aware of 1 of them. They found a partner that can give them details about the competitor Caller ID system and it will be fixed.
2) The echo problem with the phone in Germany will also be tracked down and fixed.
3) The phone will receive an update to ensure full Windows Vista compatibility.
They weren’t aware of either problem, yet. When the firmware/suite update will be released they cannot tell but the DualPhone will be kept supported and updated as long as rquired.
I decided to post it here, too, incase one or another is interested in it! 🙂
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