LG Support over here sucks!
Because I went to the supermarket recently and bought a package DVD-Rs. So far so good, as soon as I tried to burn them, any burn prg I used aborted with errors!
Until I have figured out, it’s just the media.
So, I asked LG support whether the problem is known and whether they have a firmware update that could expand the speed recognization and support of optical media.
“Please use LG,Sony,
So I told them that they have avoided my question and asked them to give me an answer according to my question.
Their reply: “
Verbatim,TDK,Ricoh,Maxell,Philips are recommended by us
Of course they have no support line and at the normal phone number nobody answered the ringing phone.
Then I remembered that Skype allows to call toll-free numbers from abroad (what I cannot do here) to Taiwan, France, Poland, UK and USA. So I decided to call the LG USA Support instead who answered my questions on the phone very accurate, friendly and nice!
Now I have applied the firmware which I found luckily here (download link points directly to the files on the LG servers!).
Technorati Tags: Customer support, LG, LGE
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