Yesterday, I have received finally a reply from ICQ to my complaint letter about the death of the ICQ Support and Focus Group!
I do not want to quote it completely due to various reasons.
Here is just a small snippet with the most important things:
The ICQ Focus Group was never shut down and in fact we have just uploaded a new survey regarding the 2Way SMS service. The Focus Group wasn’t updated lately due to the re-design of our new Web site but we have plans to upgrade it and make it a better tool for our users to post their opinions and share with us their views of ICQ current and future developments.
which basicly tells us: ICQ Support keeps being closed but ICQ Focus Group will return! So, I will start to complain a lot about the missing ICQ support once it’s back! 🙂
Links:
–closed ICQ Support Ticket Center
–ICQ Focus Group
–ICQ Survey Center
Technorati Tags: ICQ, support
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Wanna discuss this post? Then do it in my forum! 🙂
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No more ICQ Support? Get active! Complain now!